Privacy Policy

A legal disclaimer

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Privacy Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific privacy policies you wish to establish between your business and your customers and visitors. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Privacy Policy.

Privacy Policy - the basics

Having said that, a privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, processes, and manages the data of its visitors and customers. It usually also includes a statement regarding the website’s commitment to protecting its visitors’ or customers’ privacy, and an explanation about the different mechanisms the website is implementing in order to protect privacy.

Different jurisdictions have different legal obligations of what must be included in a Privacy Policy. You are responsible to make sure you are following the relevant legislation to your activities and location.

What to include in the Privacy Policy

Generally speaking, a Privacy Policy often addresses these types of issues: the types of information the website is collecting and the manner in which it collects the data; an explanation about why is the website collecting these types of information; what are the website’s practices on sharing the information with third parties; ways in which your visitors and customers can exercise their rights according to the relevant privacy legislation; the specific practices regarding minors’ data collection; and much, much more.

To learn more about this, check out our article “Creating a Privacy Policy”.

Last updated: June 2026

This privacy policy explains how ADHD Mums Club collects, uses, and protects your personal data. ADHD Mums Club is operated as a sole trader business by Claire Maddy, based in the United Kingdom.

I take your privacy seriously. This policy is written in plain English because you deserve to actually understand it.

Who I am

ADHD Mums Club
adhdmumsclub.com
Email: adhdmumsclub@gmail.com
Based in the United Kingdom

As a UK-based business, I'm required to comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

What data I collect

When you make a purchase

Your name and email address
Billing address and payment information (note: I do not store your full card details — payments are processed securely through a third-party payment provider)
Details of what you purchased

When you join the mailing list or waitlist

Your email address
Your first name (if provided)

When you contact me

Your name and email address
The content of your message

When you use the website

Basic analytics data such as pages visited, time on site, and general location (country/region). This is collected in aggregate and does not identify you personally.
Cookie data (see the Cookie section below)

When you book or attend coaching

Your name and contact details
Any information you share with me in the context of our sessions

Why I collect it

To process your purchase and deliver your product

Sending you order confirmations and receipts

Sending you marketing emails (if you've opted in)

Responding to your enquiries

Improving the website

Complying with legal and tax obligations

How long I keep your data

Purchase records: 7 years (required for tax purposes)
Mailing list / waitlist: until you unsubscribe
Coaching records: 3 years after our last session
General enquiries: 2 years

Who I share your data with

I do not sell your data. Ever.

I may share your data with trusted third-party services that help me run my business, including:

Payment processors to handle transactions securely
Email marketing platforms to send emails you've opted into
Website hosting and analytics providers
Course platforms — to deliver digital courses

All third parties I work with are required to handle your data in accordance with UK GDPR.

This website uses cookies — small text files stored on your device — to help the site function and to understand how it's being used.

Essential cookies: Required for the site to work (e.g. shopping cart, session management). These cannot be turned off.

Analytics cookies: Help me understand how visitors use the site so I can improve it. These are anonymised and aggregate.

Marketing cookies: Used if you've opted in to tracking for advertising purposes.

You can manage your cookie preferences via the cookie banner when you first visit the site, or through your browser settings at any time.

Your rights

Under UK GDPR, you have the right to:

Access the personal data I hold about you
Correct any inaccurate data
Delete your data (the "right to be forgotten")
Restrict how I use your data
Object to processing based on legitimate interests
Data portability — receive your data in a portable format
Withdraw consent at any time where processing is based on consent

To exercise any of these rights, email me at adhdmumsclub@gmail.com. I'll respond within 30 days.

If you're unhappy with how I've handled your data, you have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Changes to this policy

I may update this policy from time to time. Any significant changes will be flagged on the website. The date at the top of this page reflects when it was last updated.

Questions?

If you have any questions about this privacy policy or how I handle your data, please get in touch at adhdmumsclub@gmail.com